1. General Information & Medical Disclaimer
The information, tracking insights, automated sleep recommendations, schedules, and articles provided through the Cocoo application and website are intended solely for general informational and educational purposes. Content provided by Nebr LLC ("Company", "we", or "us") is not intended to be a substitute for professional medical advice, diagnosis, or treatment by a licensed pediatrician, infant care specialist, or medical professional.
2. No Warranty
The Service, including all algorithms, sleep routines, tracking mechanisms, and AI-generated suggestions, is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind. Nebr LLC explicitly disclaims all express or implied warranties, including but not limited to:
- The absolute accuracy, completeness, timeliness, or reliability of baby sleep predictions and generated schedules.
- Implied warranties of merchantability, fitness for a particular infant care purpose, or non-infringement.
- Guarantees that the app will operate continuously, securely, or completely free of software bugs, errors, or delays.
- Any implied warranty that following suggested sleep routines will achieve specific child health or behavioral results.
3. User Responsibility
Parents, guardians, and care providers assume full responsibility and risk when evaluating and implementing any tracking insights or schedules generated by Cocoo:
- Always prioritize your child's physical safety, health condition, and direct observation over app suggestions.
- Consult with a licensed pediatrician or healthcare professional before making substantial changes to your baby's sleep environment, feeding, or routines.
- Never ignore or delay seeking professional medical advice because of information tracked or displayed in the app.
- Ensure all account information and child activity logs entered into the system are accurate for proper functionality.
Your reliance on any advice or insights generated within the application is done solely at your own risk and discretion.
4. Third-Party Services & APIs
Cocoo integrates third-party tools, application stores, and cloud infrastructure to deliver our platform features:
- In-app purchases, payment processing, and subscription renewals are managed independently by Apple App Store and Google Play Store.
- Cloud synchronization and secure database hosting rely on third-party cloud service infrastructure (such as Amazon Web Services).
- App performance, error tracking, and analytics rely on trusted third-party diagnostic frameworks.
We are not responsible for the independent operational practices, server outages, or privacy policies of these external third-party services.
5. Limitation of Liability
To the fullest extent permitted by applicable law, Nebr LLC, its directors, officers, employees, and software partners shall not be held liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of or inability to use the Service.
This includes, without limitation, damages for parental stress, reliance on sleep estimates, software interruption, device failure, or data loss, even if Nebr LLC has been advised of the possibility of such damages.
6. Intellectual Property & Output
All application code, UI design elements, logos, custom artwork, trademarks, and sleep algorithm features are owned by Nebr LLC:
- You are granted a personal, non-transferable, non-exclusive license to use the application for non-commercial personal care.
- You retain ownership over all raw logs, child activity notes, and tracking data submitted to your personal account.
- You may not reproduce, reverse-engineer, redistribute, or create derivative works based on our software or proprietary insights.
7. External Links & References
The Service or website may contain links to third-party web pages, pediatric resources, or educational articles. Nebr LLC does not endorse, verify, or assume responsibility for the content, safety, or practices of any third-party websites linked within the platform.
8. Safe Sleep & Legal Compliance
Parents and caregivers are solely responsible for ensuring that their infant's sleep practices align with local medical guidelines and safe sleep protocols:
- Follow established safe sleep guidelines (e.g., placing infants on their backs to sleep, using a firm mattress, avoiding soft bedding).
- Comply with all local laws and store terms governing mobile application usage and child data management.
- Do not attempt to compromise application security or interfere with system availability for other users.
- Do not use the platform for commercial resale or unauthorized parental coaching distribution.
Cocoo does not monitor or inspect physical sleep environments and cannot guarantee safe sleep conditions in home settings.
9. Service Modifications & Errors
Nebr LLC reserves the right to modify, adjust, update, or discontinue features of the app at any time without notice. We do not guarantee that all sleep calculations or tracking functions will remain error-free, and we reserve the right to correct software bugs or operational errors as they are identified.
10. Contact & Acknowledgment
By using the Cocoo application or website, you acknowledge that you have read, understood, and agreed to this Disclaimer Policy. If you have questions regarding this disclaimer, please contact us:
Nebr LLC — Legal & Support Team
Email: admin@cocooapp.com
Support page: Cocoo Support Page
Please reach out if you have inquiries regarding app performance, technical support, or terms clarification.